Monday, March 18, 2013

Getting Carded

Sitting here on the perch, I naturally get asked a lot of questions.  Many questions are one-of-a-kind questions that keep me on my toes, and many are repetitive.  "Where is the bathroom?"  "What are your hours?"  "Do you send faxes?"  These are standard "EPQs" or "ever popular questions," as I like to call them, and I'm happy to assist my patrons with them no matter how many times I need to say the same things over again in a day.  One thing I do get tired of saying repeatedly is, "Can I see your library card, please?"

Unless you have never been to a lending library before, it should be a given that if you're borrowing items, you need to show your library card at the circulation desk so those items can be put on your account.  You might be surprised to know that the majority of patrons checking out items place their items on the desk and just stand there until I ask to see their library card.  Sometimes, patrons have their cards in their hands and will not relinquish them for dear life until I promise them that I will return it to them in a moment.

Maybe I'm just a crazy perch librarian, but to me, going to a library circulation desk and not automatically presenting your library card is like going to a store and not giving money to the cashier.  Imagine the following scenario--Cashier: "That will be $5.25. [The customer stands and does nothing.] Can I have the money, please?"  Seems a little ridiculous, doesn't it?

So, continuing our discussion on library etiquette, one thing you should bear in mind in the library when you're planning to check some items out is to "get carded"--present your library card at the circulation desk.  Your friendly, neighborhood perch librarian would really appreciate it and thank you kindly for remembering.

Ever politely yours from the perch.

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